At JS Electro Zone, customer satisfaction is our top priority. If you’re not satisfied with your purchase, we’re here to help.

Eligibility for Refunds

  • Items must be returned within 14 days of purchase.
  • The product must be in its original condition and packaging.
  • Proof of purchase is required for all returns and refunds.

Refund Process

  • Once we receive the returned item, we will inspect it and notify you of the status of your refund.
  • If approved, the refund will be processed within 7-10 business days via the original payment method.

Non-refundable Items

  • Items marked as final sale
  • Software and digital products
  • Products with visible signs of use or damage

For more information or assistance, please contact us.